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Frequently Asked Questions

What are the payment options?

You can pay with credit/debit card, Klarna or PayPal.

Do you ship worldwide?

We ship to many countries across the world. Please note that taxes, customs and import duties may be charged on delivery of international orders. See our Delivery Information page for more details on customs charges and a full list of countries we currently ship to. 

The artwork I want to order is out of stock. Can I get notified when you restock?

Absolutely. Please head to the contact form by clicking here. Enter your email address and which artwork you would like to order, and we will send you an email when it is back in stock.

What is the shipping time?

 The estimated delivery times can be found on our Delivery Information page.

What is your return policy?

Our returns policy lasts 14 days from delivery. You are eligible for a return or replacement if the delivered product is defected, or the incorrect product was delivered to you. Please click here for more information.

Does artwork arrive framed?

You can opt-in for our framing service for our papercuts by purchasing one of the beautiful Moxon Magnetic Print Frames crafted from sustainable FSC wood from our online store. These lightweight frames use 90% less materials than traditional poster frames, and secure your wall art in place via super-strong neodymium magnets in seconds.

Do you have discount codes?

We will be announcing discount codes every now and then on our social media and via our mailing list. Follow @contouracuts and subscribe to email updates by clicking here for promotions, discounts and daily inspiration! 

Am I able to order a papercut design in a different colour?

Due to the intricate nature of the work, each piece costs us quite a lot to make. Therefore at present, we only stock each design in the shade of card shown. However, we are looking into offering the designs in multiple shades. If you have a specific request we may be able to accommodate your needs. Drop us a quick message on our contact form by clicking here.

Do you offer wholesale prices?

Yes, we do. Thank you for considering us! If you are interested in stocking our pieces, please email and provide a little more information about your store, along with your social media and website links. We will then forward our wholesale prices.

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